Managed Service Provider

Digital Business Impact on Managed Services Providers

Every company regardless of the industry, moving into digital business. But what exactly is digital business. In simple words – creating new business model through which companies interact with consumers and devices (IOT). Using these new business models, companies creates new values for human and nonhuman customers. One good example is UK’s Atom bank has …

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Cognitive Computing in IT Operations

A cognitive Computing is like a knowledgeable colleague or expert which doesn’t get tired and it is continuously updating its knowledge base. Cognitive computing is helping enterprises by automating IT and business processes. Savings and benefits are very visible in the Service desk environment where some customers have gotten 25-50%% in savings measured in the …

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Managed Service Provider Responsibility in IAAS PAAS SAAS

Advancement in the Hyperscale cloud vendors offering is resulting in the change of roles and responsibilities for managed service providers. More and more managed service providers have started to manage the Hyperscale cloud vendors instead of directly competing against them. This article will try to clarify the managed service provider responsibility in IAAS PAAS SAAS …

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